General Shipping Information

This shipping policy applies to all handmade luxury leather shoe orders placed on the IDYTGEP official website, focusing on the United States market. All our products are purely handcrafted with premium genuine leather, adopting standardized international logistics procedures to ensure safe and intact delivery for every customer.

Shipping Coverage

We currently provide stable and official shipping services covering all states and territories of the United States. We keep optimizing global logistics channels to bring faster and more reliable delivery experience.

Order Processing Time

As a high-end handmade footwear brand, every pair of our shoes requires elaborate manual production, stitching, polishing and strict quality inspection. Standard orders will be processed within 3 to 7 business days. Custom personalized orders require 7 to 15 business days for handmade production according to different customization requirements.

Delivery Time

After production and outbound arrangement, standard shipping to the United States takes 5 to 12 business days. Expedited shipping options are available for faster delivery, which takes 2 to 5 business days. Every order comes with an independent tracking number for real-time logistics checking.

Shipping Fees

We offer free standard shipping for qualified orders in the United States. For orders that do not meet the free shipping threshold, standard shipping fees will be charged accordingly. Expedited shipping service requires additional payment.

Shipping Reminders

Customers shall ensure the accuracy of delivery address, zip code and contact information. We are not responsible for delivery failure or delay caused by incorrect information provided by customers. In case of force majeure such as extreme weather and logistics suspension, we will actively follow up the order status and inform customers of the latest updates.

Privacy Policy

Policy Overview

IDYTGEP, operated by BOSON TRADING LIMITED, strictly protects the personal privacy of all website users and customers. This privacy policy explains how we collect, use, store and protect user data, complying with U.S. local privacy regulations and international data protection standards. By using our website and services, you agree to the data processing rules stated in this policy.

Information Collection

We only collect necessary information for order processing and service provision, including your name, shipping address, email address, contact information, order records and payment verification information. We will never collect unnecessary sensitive information without user authorization.

Use of Personal Information

The information we collect is used for order production, delivery arrangement, after-sales customer service, transaction security verification, website service optimization, and brand update notification. Users can unsubscribe from marketing emails at any time.

Data Protection Measures

We adopt professional encryption technology and secure data management system to protect user information from unauthorized access, tampering, leakage and loss. All internal data access is strictly managed and supervised.

Information Disclosure Rules

We will never sell or rent your personal information to third parties for commercial purposes. User data will only be properly shared with authorized logistics and payment service providers required for order completion, and all cooperative institutions undertake confidential obligations.

User Rights

You have the right to inquire, modify and delete your personal data stored on our website. For any privacy-related questions, please contact our official support email.